FAQ
We have prepared this section for your convenience.
We would like to address any common concerns & questions that you might have.
How do we book 1 hour Canal Cruise?
That’s easy, you’re already on our website, so go ahead and book online. You will be emailed a confirmation, but you don’t need to bring this with you as we already have an electronic record of your booking.
Can I just turn up and pay on the boat?
This is not advisable as your booking will not be secured. It is best to book online.
How much does it cost?
Adults - $35
Concessions (Pension Card Holders) - $30
Children (aged 3 to 14) - $23
Family ( 2 Adults and 2 children) - $95
Infants (0-2) – FREE
Fee’s and Charges
In order to keep our base price down, we have to pass on these fees to the customer, however, the final cost remains extremely good value for money, as echoed in our TripAdvisor reviews.
We appreciate your understanding.
Can we bring guide/assistance dogs on board?
Yes, but please contact us prior to make arrangements.
Where does the cruise leave from?
The boat leaves from “The Wharf Mooloolaba”. The exact address is 123 Parkyn Parade Mooloolaba. The main adjacent building to the Wharf is the Sealife Aquarium.
If you head through the buildings towards the water, you will see our boat “The M.V.Mudjimba.
What time do we need to be there?
Is there parking?
There is a carpark at the wharf Mooloolaba offering 4 hours free parking, but during peak periods it gets full very quickly. It is situated where the wharf and Sea life buildings are which can be accessed from the river Esplanade, or Parkyn Parade. There is also time limited parking on the surrounding streets. There is also a multistorey paid parking facility with 700 car spaces located 7 First Avenue, Mooloolaba. It is approximately 600 meters from the wharf.
Is there a free tourist bus in the Mooloolaba area?
Unfortunately, at this point there is not. It is something that local businesses, keep asking the council and Visit Sunshine Coast to negotiate. Ask your accommodation facility about the local bus runs to Mooloolaba.
Do you run every day?
We operate our cruises 7 days a week! 11am, 1pm, 2:30pm and a sunset cruise!
However, there may be times that we don’t operate due to low numbers or bad weather conditions, so we always advise that you check our bookings page to check that we are running or call us on 0411 368 248.
How long does the cruise go for?
We run our regular day cruises for 1 hour.
Do you serve food onboard?
Is there a bar?
Can I purchase drinks on board?
Is there a toilet on board?
Yes, there is a small toilet which you are most welcome to use, but we ask that you use the land facilities if possible, prior to boarding.
There is a grab rail in the toilet area and a privacy latch, and the area is quite roomy.
Is this cruise still-water?
Yes, absolutely. The boat does not leave the Mooloolaba Harbour River and Canal System.
Is the boat covered?
The boat is covered and has open side that can be closed with clears in the case of inclement weather.
We do advise to wear sunscreen as the sun can radiate through the sides of the boat at differing angles. We do have sunscreen on board.
Is the boat wheelchair accessible?
Unfortunately, due to AMSA regulations, and OH&S, we are unable to accommodate wheelchairs. However, there is a ramp leading down to the boat, and if persons are able to leave their chair at The Wharf dock and climb the 3 steps up and 3 steps down into the boat, then we are able.
Can I bring a pram on board?
We can fit one to two un-collapsed prams on board up near the front end, others will need to be left at The Wharf dock.
Can I bring a walker on board?
You will be required to leave your walker at The Wharf dock. There are 3 steps up into the boat with a grab rail on the left, then 3 steps down with grab rails on both sides.
Can the boat be hired for private cruises?
Yes, absolutely, private cruises are usually for 2 hours but can be negotiated to your requirements. Please see the private cruise page for more details.
Can the boat be hired for bus group charters?
Yes, absolutely, bus groups are always welcome. Please see the group bookings page for more details.
Does it get cold in winter?
Although The Sunshine Coast enjoys a very mild winter with favourable temperatures, the wind can be chilly through the boat during June, July, August and September.
We advise you to bring a jacket, but we do have blankets on board for those caught out on the day.